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WFM Go Beyond – Digital Copy (PDF eBook)Delivered instantly via email

$29.99

WFM Go Beyond – Printed Edition (Softcover)Physical copy shipped to your door

$29.99

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Upgrade Your Order With These Tools

These premium tools were designed to accelerate your results. Get them now at a fraction of their original value.

WFM Go Beyond Workbook – Softcover Edition

$25.00$15.00

A printed companion workbook to walk you through building staffing and budget plans.

WFM Go Beyond Workbook - Digital Copy (PDF eBook)

$25.00$15.00

Delivered instantly via email

Customer & Contact Ratio Template + Training - Digital

$2,000.00$49.99

Excel-based tool and step-by-step video walkthrough to translate customers into call volume. Just because they are a customer doesn’t mean they will call or that they will only call ONCE. This training and template teaches you how to calculate your customer contact ratio.

Capacity Planning Masterclass

$250.00$49.99

Learn how to build accurate, scalable staffing models in this step-by-step masterclass. This training helps you learn how to translate your long range forecast into headcount requirements.

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Master WFM From the Ground Up — Without Guesswork or Fire Drills

Most CX and Ops leaders are handed workforce management responsibilities without ever being trained in how WFM actually works.

The WFM Go Beyond book is your step-by-step introduction to the entire WFM discipline, from forecasting to staffing to intraday management, so you can lead with clarity, not chaos.

UNLOCK ACCESS TO ONE-TIME OFFER UPGRADE BONUS OPPORTUNITIES

✅ Made for CX, WFM, and Contact Center Leaders
✅ Perfect if you've never been formally trained in WFM
✅ Get the complete overview of how to forecast, plan,
and lead your team like a pro

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👉 Choose Your Format & Customize Below

✔️ These tools are only available here and designed to shorten your learning curve.

✔️ These tools are only available here and designed to shorten your learning curve.

Upgrade Your Order With These Tools

These premium tools were designed to accelerate your results. Get them now at a fraction of their original value.

✔️ These tools are only available here and designed to shorten your learning curve.

Upgrade Your Order With These Tools

These premium tools were designed to accelerate your results. Get them now at a fraction of their original value.

✔️ These tools are only available here and designed to shorten your learning curve.

Upgrade Your Order With These Tools

These premium tools were designed to accelerate your results. Get them now at a fraction of their original value.

✔️ These tools are only available here and designed to shorten your learning curve.

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Bonuses – Included With Purchase

Yours Free — Automatically Included With Your Purchase:

✅ Private WFM Community Access

✅ Weekly 1:1 WFM Strategy Office Hours ($13,000/year value — included when you join the community)

⏳ Offer expires August 8 at 11:59PM EST
🔒 One-time access. Not available outside this offer.

Bonuses – Included With Purchase

Yours Free — Automatically Included With Your Purchase:

✅ Private WFM Community Access

✅ Weekly 1:1 WFM Strategy Office Hours (normally $13,000/year value — included when you join the community)

⏳ Offer expires August 8 at 11:59PM EST
🔒 One-time access. Not available outside this offer.

Yours Free — Automatically Included With Your Purchase:

✅ Private WFM Community Access

✅ Weekly 1:1 WFM Strategy Office Hours ($13,000/year value — included)

⏳ Offer expires August 8 at 11:59PM EST
🔒 One-time access. Not available outside this offer.

FAQs

FAQs

Working...

Master WFM From the Ground Up — Without Guesswork or Fire Drills

Most CX and Ops leaders are handed workforce management responsibilities without ever being trained in how WFM actually works.

The WFM Go Beyond book is your step-by-step introduction to the entire WFM discipline, from forecasting to staffing to intraday management, so you can lead with clarity, not chaos.

UNLOCK ACCESS TO ONE-TIME OFFER UPGRADE BONUS OPPORTUNITIES

✅ Made for CX, WFM, and Contact Center Leaders✅ Perfect if you've never been formally trained in WFM✅ Get the complete overview of how to forecast, plan, and lead your team like a pro

Offer ends in

👉 Choose Your Format & Customize Below

✔️ These tools are only available here and designed to shorten your learning curve.

✔️ These tools are only available here and designed to shorten your learning curve.

Upgrade Your Order With These Tools

These premium tools were designed to accelerate your results. Get them now at a fraction of their original value.

✔️ These tools are only available here and designed to shorten your learning curve.

Upgrade Your Order With These Tools

These premium tools were designed to accelerate your results. Get them now at a fraction of their original value.

✔️ These tools are only available here and designed to shorten your learning curve.

Upgrade Your Order With These Tools

These premium tools were designed to accelerate your results. Get them now at a fraction of their original value.

✔️ These tools are only available here and designed to shorten your learning curve.

We Recognize You !

Email Verified!

Tip: Verify your phone number

Phone Verified!

Order

Items

Summary

Bonuses – Included With Purchase

Yours Free — Automatically Included With Your Purchase:

✅ Private WFM Community Access​✅ Weekly 1:1 WFM Strategy Office Hours ($13,000/year value — included when you join the community)

⏳ Offer expires August 8 at 11:59PM EST🔒 One-time access. Not available outside this offer.

Bonuses – Included With Purchase

Yours Free — Automatically Included With Your Purchase:

✅ Private WFM Community Access​✅ Weekly 1:1 WFM Strategy Office Hours (normally $13,000/year value — included when you join the community)

⏳ Offer expires August 8 at 11:59PM EST🔒 One-time access. Not available outside this offer.

Yours Free — Automatically Included With Your Purchase:

✅ Private WFM Community Access​✅ Weekly 1:1 WFM Strategy Office Hours ($13,000/year value — included)

⏳ Offer expires August 8 at 11:59PM EST🔒 One-time access. Not available outside this offer.

FAQs

FAQs

Working...

✅ Made for CX, WFM, and Contact Center Leaders
✅ Perfect if you've never been formally trained in WFM
✅ Get the complete overview of how to forecast, plan,
and lead your team like a pro

✅ Private WFM Community Access

✅ Weekly 1:1 WFM Strategy Office Hours ($13,000/year value — included when you join the community)

⏳ Offer expires August 8 at 11:59PM EST
🔒 One-time access. Not available outside this offer.

✅ Private WFM Community Access

✅ Weekly 1:1 WFM Strategy Office Hours (normally $13,000/year value — included when you join the community)

⏳ Offer expires August 8 at 11:59PM EST
🔒 One-time access. Not available outside this offer.

✅ Private WFM Community Access

✅ Weekly 1:1 WFM Strategy Office Hours ($13,000/year value — included)

⏳ Offer expires August 8 at 11:59PM EST
🔒 One-time access. Not available outside this offer.